Privacy Policy

Ameck Business House is a global trade and sourcing company headquartered in Gurgaon, India, with operations in Jaipur, Rajasthan. We provide product sourcing, import-export facilitation, logistics coordination, and trade intelligence services to businesses across India.

For the purposes of this policy, "we," "us," and "our" refer to Ameck Business House. "You" refers to any person who visits our website at ameckhouse.com or contacts us for our services.

We collect only what is necessary to provide our services and respond to your enquiries. This includes:

• Contact information: your name, email address, phone number, and business name when you fill out a contact or quote request form.
• Business information: details about your product requirements, import needs, industry, and business goals that you share with us voluntarily.
• Usage data: pages visited, time spent on our site, device type, and browser, collected automatically via cookies and analytics tools.
• Communication records: emails, messages, or call notes from your interactions with our team.

We do not collect sensitive personal data such as Aadhaar numbers, financial account details, or health information.

Your information is used strictly to serve you better. We use it to:

• Respond to your enquiries and provide custom quotes for our services.
• Understand your business needs and tailor our sourcing and trade solutions accordingly.
• Send service-related communications such as follow-ups, updates on your enquiry, or documents relevant to your engagement.
• Improve our website and service quality through anonymous usage analytics.
• Comply with applicable Indian laws and regulations including trade and tax compliance requirements.

We do not use your information for automated decision-making or profiling.

We do not sell, rent, or trade your personal information to any third party.

We may share limited information only in the following circumstances:

• Service providers: trusted tools we use to operate our business, such as email platforms, website hosting (Shopify), and analytics services. These parties are bound by confidentiality obligations.
• Legal requirements: if required by Indian law, a court order, or a regulatory authority, we may disclose information as legally obligated.
• With your consent: we will not share your business information with any manufacturer, supplier, or third party without your explicit knowledge and agreement.

Ameck Business House is owned and operated under SPPAROW and VERRO. Payments on this website are processed securely through Cashfree Payments, the payment gateway used across SPPAROW and VERRO businesses, and a licensed payment aggregator regulated by the Reserve Bank of India (RBI).

We do not store, collect, or have access to your card details, bank account information, or any payment credentials on our servers. All payment transactions are encrypted and handled entirely by Cashfree in accordance with PCI DSS standards.

By making a payment on ameckhouse.com, you acknowledge that your payment data is processed by Cashfree Payments and is subject to their security infrastructure and terms.

For payment-related concerns, you may contact us at info@ameckhouse.com.

Our website uses cookies, which are small text files stored on your device, to improve your browsing experience and understand how visitors use our site.

• Essential cookies: required for the website to function correctly.
• Analytics cookies: help us understand which pages are visited most and how users navigate the site. This data is anonymous and aggregated.
• Marketing cookies: if we run advertising campaigns, these may be used to measure their effectiveness.

You can disable cookies through your browser settings at any time. Disabling essential cookies may affect how the website functions.

We retain your information only for as long as necessary to fulfill the purpose for which it was collected.

• Enquiry and contact form data is retained for up to 2 years unless you request deletion earlier.
• Active client records are retained for the duration of the engagement and up to 5 years thereafter for legal and compliance purposes.
• Anonymous analytics data may be retained indefinitely as it cannot be linked back to you.

Under India's Digital Personal Data Protection Act, 2023 (DPDPA), you have the following rights:

• Right to access: you can request a summary of what personal data we hold about you.
• Right to correction: you can ask us to correct inaccurate or incomplete information.
• Right to erasure: you can request deletion of your data, subject to any legal obligations we must comply with.
• Right to grievance redressal: you can raise a complaint with us directly, and if unresolved, with India's Data Protection Board.

To exercise any of these rights, contact us at the details provided below. We will respond within 30 days.

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse. Our website is hosted on Shopify, which maintains industry-standard security infrastructure.

However, no method of transmission over the internet is 100% secure. While we do our best to protect your data, we cannot guarantee absolute security. We encourage you to avoid sharing sensitive financial information over email.

Our website may contain links to external websites such as our Instagram or LinkedIn profiles. This privacy policy applies only to ameckhouse.com. We are not responsible for the privacy practices of any third-party websites and encourage you to review their policies separately.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy or wish to exercise your data rights, please reach out to us: